Early start. Fast stabilization. Continuous improvement.

A US-headquartered API technology platform company underwent an enterprise transformation spanning six Oracle Cloud modules and more than 35 integrations.

Thank you very much for your tremendous support and continued hard work. There has been lots of change, pressure to deliver, and cleanup of processes and technical solutions, and through all of this you have persevered. We are in a far better place, and I am very excited for where we will be from now and beyond.
Director, Corporate Systems

At-A-Glance

Global Reach

US, Canada, Chile

Industry

Software and SaaS

Solution Area

Finance, OIC

Company Size

1,000+ employees

Abstract

Calfus delivered a comprehensive application management and value-realization engagement to enhance operational stability, improve the end-user experience, and maximize returns on Oracle Cloud investments across finance operations. The engagement covered six modules: Payables, Receivables, Advanced Collections, Assets, Cash Management, and General Ledger.

Objectives

Stabilize the finance application ecosystem within three months of go-live, inside the agreed service-level agreements (SLAs).
Support business users and improve the experience with reports and dashboards for better insight.
Identify and implement automation opportunities to reduce manual work.
Broaden process coverage by adopting more Oracle functionality.

Calfus Approach & Solution

Early start: Team onboarded during implementation and engaged through user acceptance testing (UAT).
Phased handover: Shadow support in month one, reverse shadow in month two, minimal implementor consultation in month three, sole partner from month four.
A constant focus on business processes, with an active lookout for improvement and automation.
Quarterly patch certification through Calfus aCT, our automated continuous testing solution.

Outcomes

Calfus redesigned the collections engine and introduced KPIs to manage collector performance. It anchored a seamless OIC upgrade, automated allocations, intercompany eliminations, and recurring journals save about two person-weeks of manual effort per release. Calfus has also executed 200+ test scripts across four quarterly releases certified through Calfus aCT.